FAQs

Check-in is from 3pm on the day of arrival and check-out is at 11am on the morning of your departure.  If you wish for an earlier arrival or later check-out, please contact us and we will do our very best to accommodate this.

Our hamper breakfast is delivered between 7am and 10am and if you’d prefer our Burley breakfast in the restaurant, this is also served in the main house between these times. Please advise if you would prefer to have breakfast in the restaurant and if you require an early breakfast upon check-in.

Complimentary Wi-Fi is available of course but being hidden away in the countryside might be the perfect time for a digital detox – retreat, relax and switch-off (if you want to).

Simply order from a press of a button on your in-hut digital concierge.

We want to ensure that everyone enjoys a relaxed and tranquil stay at Burley Manor, which is why we only welcome children over 13 years overnight. If you have younger children, Bartley Lodge, Beaulieu Inn Forest Lodge and Moorhill House welcome families with little ones.

Furry friends are only welcome to stay in the Manor where they’ll have towels for muddy paws, complimentary doggy biscuits and water bowls to drink from at reception.

All it costs is £15 per night. Assistance dogs stay free.

The nearest train stations are New Milton (7 miles) and Brockenhurst (9 miles).

There’s complimentary on-site car parking for all guests, but please be aware there is additional parking at the rear of the Manor should the front car park appear full. This includes  charging points for electric cars and designated disabled parking spaces.

Deer View Hut is not accessible but don’t worry, we do have two lovely accessible Garden Suites, located on the ground-floor of the Manor which have accessible bathrooms including an adapted shower cubicle and handrails around the toilet and sink. These rooms can be accessed from the rear of the Manor. Please note that the Manor is Grade-II listed and the main entrance is via a step leading to the front door. Upon request, a ramp can be provided for wheelchair access.

The main house is located over two floors. Please note that we do not have a lift. We can allocate rooms on the first floor should this be required subject to availability.

There is a two night minimum stay when booking a Saturday night. Otherwise, there are no minimum nights needed for any bookings.

On our best available rates, you can cancel your reservation up to 48-hours prior to your arrival date without charge. A notification of cancellation after this time, will result in payment being taken for the first night of your stay. Our pre-paid rates that require advance payment are non-refundable – these bookings cannot be cancelled or amended.

We cater to all dietary needs. Please email burleymanor@newfoesthotels.co.uk if you have any special requests before arrival. You’ll find all our menus online including our plant based and grains menus, suitable for vegetarians and vegans.

The restaurant is open daily from 7am weekdays and 8am on weekends. We serve breakfast, lunch and dinner every day. We recommend that you reserve a table in the restaurant before arrival as we are unable to guarantee a table during busy times if a reservation has not been made. Bar classics are available between 12pm and 9pm daily in our lounges.